{
  "schema_version": "v1",
  "name_for_human": "AIVAON",
  "name_for_model": "aivaon",
  "description_for_human": "AIVAON — sovereign, regulated, evidence-native AI voice and conversational platform. Twenty-two catalog products across four families (Substrate, Intelligence, Trust, Experience).",
  "description_for_model": "AIVAON exposes 22 named platform products organized into 4 product families: Substrate (realtime, telephony, messaging, voice-identity, campaigns) | Intelligence (agents, intelligence, hybrid, intelligence-graph, coach, insights-pro) | Trust (trust, observability, sovereign, safeguard, benchmark) | Experience (studio, marketplace, enterprise, workflow, migrate, certify). Products: AIVAON Realtime [substrate]: The substrate-owned WebRTC media platform — Opus, AV1, SVC, geo-distributed signaling, sub-300ms P95 — that wrapper platforms cannot match because they rent it. | AIVAON Telephony [substrate]: Carrier-integrated PSTN with full A-level STIR/SHAKEN, E911 dispatchable location, and per-jurisdiction regulatory overlays across GH, US, and EU. | AIVAON Messaging [substrate]: Unified SMS, WhatsApp, RCS, and regional messaging — one canonical message model, per-market compliance, channel-graceful degradation. | AIVAON Agents [intelligence]: Declarative agent definitions, hybrid model routing, MCP-native Tool Bus, conversation memory, prompt-injection defense — production-grade AI automation across every channel. | AIVAON Intelligence [intelligence]: Conversation analytics, multi-touch outcome attribution, funnel and cohort analysis, drift detection, cost-per-outcome — the analytical depth that justifies platform commercial value. | AIVAON Hybrid [intelligence]: Gate Reflex on-device latency, Workhorse on-device inference, Neural Voice on-device synthesis, signed manifests, device attestation — the on-device commercialization of hybrid intelligence. | AIVAON Trust [trust]: Live Compliance Control Plane, data-subject-rights workflow, attestation library, audit evidence packaging, consent management — compliance depth as a purchasable capability. | AIVAON Observability [trust]: Tenant-facing dashboards, distributed trace exploration, anomaly-aware alerting, incident workflow, SIEM streaming — the operational visibility surface enterprise teams require. | AIVAON Sovereign [trust]: Customer-managed signing root, sovereign deployment kit, air-gapped operation, federation across deployments — for customers whose requirements preclude any shared infrastructure. | AIVAON Studio [experience]: Visual agent authoring, workflow canvas, vertical template library, simulation environment, evaluation harness, typed SDKs in six languages — developer productivity that wrapper platforms cannot match. | AIVAON Marketplace [experience]: Certified integrations across CRM/ITSM/eCommerce/collaboration, MCP-native first-class support, partner publishing workflow, attach analytics — the network-effect engine. | AIVAON Enterprise [experience]: Named CSM, QBR cadence, financial SLA, custom model provisioning, advanced controls — the commercial wrapper that binds the other eleven products. | AIVAON Safeguard [trust]: Continuous AI safety and red-teaming — adversarial testing, prompt-injection detection, exfiltration monitoring, bias evaluation, compliance-specific safety validation — as integrated capability that extends the Trust substrate into active proof. | AIVAON Migrate [experience]: Competitive displacement as a structural product — automated configuration translation from Vapi / Retell / Bland / Twilio Flex / Google Contact Center AI / Genesys, parallel-operation traffic splitting, data migration tooling, and migration-success validation. | AIVAON Benchmark [trust]: Public, reproducible, methodology-transparent benchmarking across latency / quality / connectivity / cost / compliance / sovereignty / scale, plus the interactive TCO calculator that converts benchmark publication into commercial engagement. | AIVAON Voice Identity [substrate]: Voice-as-brand-asset — consent-first voice cloning, cryptographically attested rights management, cross-channel persona continuity, expressive emotion / style configuration, and survivable ownership transfer. | AIVAON Campaigns [substrate]: Outbound orchestration as a first-class commercial product — campaign definition, target list management with deduplication and suppression, hard-gate consent validation, regulator-aware pacing, agent / human handling, disposition tracking, and per-jurisdiction compliance reporting. | AIVAON Coach [intelligence]: Real-time agent augmentation — contextual guidance, live quality and compliance signals, escalation recommendations, and post-session coaching insights with peer benchmarking that converts the platform from agent-replacement to agent-enhancement. | AIVAON Intelligence Graph [intelligence]: Unified knowledge and retrieval substrate — source connectors, entity resolution, relationship mapping, hybrid retrieval (vector + keyword + graph), per-agent RAG configuration, and cross-agent knowledge sharing with isolation governance. | AIVAON Workflow [experience]: Visual business-process automation with full execution primitives — trigger / action / decision / parallel / join / timer / human-step / loop / subworkflow / error-handler nodes — spanning the entire AIVAON catalog plus Marketplace integrations and custom SDK nodes. | AIVAON Certify [experience]: Certified developer / partner / solution / consultant ecosystem with examination infrastructure, recertification cadence, public directory, and credential maintenance — the network-effect-generating ecosystem that distinguishes category leaders from category participants. | AIVAON Insights Pro [intelligence]: Predictive and prescriptive intelligence — intervention recommendations, outcome forecasting, churn prediction, multi-touch revenue attribution, and autonomous configuration optimization with rollback safety — the visionary differentiator that moves the market beyond descriptive analytics.. Use the catalog at https://api.aivaon.com/api/v1/aivaon/services to discover capabilities, the families list at https://api.aivaon.com/api/v1/aivaon/services/families, the entitlement matrix at https://api.aivaon.com/api/v1/aivaon/services/matrix to check what is included in each SKU tier (Starter, Professional, Business, Enterprise, Sovereign), and the per-product detail endpoint pattern https://api.aivaon.com/api/v1/aivaon/services/{slug} for full commercial identity, target user, architectural binding, user journey, market adaptation, discoverability footprint, and performance envelope.",
  "auth": {
    "type": "service_http",
    "authorization_type": "bearer"
  },
  "api": {
    "type": "openapi",
    "url": "https://api.aivaon.com/api/documentation/openapi.json"
  },
  "catalog": {
    "schema": "aivaon.service.catalog.v3",
    "section": "16.4",
    "version": "16.4.0",
    "products_count": 22,
    "families_count": 4,
    "products_index": "https://api.aivaon.com/api/v1/aivaon/services",
    "product_detail_pattern": "https://api.aivaon.com/api/v1/aivaon/services/{slug}",
    "entitlement_matrix": "https://api.aivaon.com/api/v1/aivaon/services/matrix",
    "entitlement_matrix_csv": "https://api.aivaon.com/api/v1/aivaon/services/matrix.csv",
    "sku_catalog": "https://api.aivaon.com/api/v1/aivaon/services/skus",
    "family_catalog": "https://api.aivaon.com/api/v1/aivaon/services/families",
    "family_detail_pattern": "https://api.aivaon.com/api/v1/aivaon/services/families/{family_id}",
    "family_html_pattern": "https://www.aivaon.com/services/families/{family_id}",
    "families": [
      {
        "id": "substrate",
        "display_name": "Substrate",
        "summary": "The communication infrastructure that the platform owns end-to-end — WebRTC media, PSTN telephony, unified messaging — plus the Section 16.4 expansion products that operationalize the substrate as enterprise capability: Voice Identity (voice-as-brand-asset with consent + rights + attestation) and Campaigns (outbound orchestration as a first-class commercial product).",
        "products": [
          "realtime",
          "telephony",
          "messaging",
          "voice-identity",
          "campaigns"
        ],
        "canonical_url": "https://www.aivaon.com/services/families/substrate",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/families/substrate"
      },
      {
        "id": "intelligence",
        "display_name": "Intelligence",
        "summary": "Every AI capability the platform delivers — Agents executing customer interactions, Intelligence turning the event stream into business insight, Hybrid running on-device — plus the Section 16.4 expansion products that extend intelligence in depth: Intelligence Graph (unified knowledge + retrieval), Coach (real-time agent augmentation), and Insights Pro (predictive + prescriptive analytics).",
        "products": [
          "agents",
          "intelligence",
          "hybrid",
          "intelligence-graph",
          "coach",
          "insights-pro"
        ],
        "canonical_url": "https://www.aivaon.com/services/families/intelligence",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/families/intelligence"
      },
      {
        "id": "trust",
        "display_name": "Trust",
        "summary": "The governance, compliance, observability, and deployment-sovereignty surface regulated industry customers require — Trust, Observability, Sovereign — plus the Section 16.4 expansion products that operationalize trust as proof: Safeguard (continuous adversarial testing + AI safety) and Benchmark (verifiable performance evidence + interactive TCO).",
        "products": [
          "trust",
          "observability",
          "sovereign",
          "safeguard",
          "benchmark"
        ],
        "canonical_url": "https://www.aivaon.com/services/families/trust",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/families/trust"
      },
      {
        "id": "experience",
        "display_name": "Experience",
        "summary": "Developer experience, ecosystem extensibility, enterprise commercial wrapper — Studio, Marketplace, Enterprise — plus the Section 16.4 expansion products that broaden the experience surface: Workflow (visual business-process automation), Migrate (competitive-displacement product), and Certify (certified developer / partner / solution / consultant ecosystem).",
        "products": [
          "studio",
          "marketplace",
          "enterprise",
          "workflow",
          "migrate",
          "certify"
        ],
        "canonical_url": "https://www.aivaon.com/services/families/experience",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/families/experience"
      }
    ],
    "products": [
      {
        "slug": "realtime",
        "display_name": "AIVAON Realtime",
        "family": "substrate",
        "canonical_url": "https://www.aivaon.com/services/realtime",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/realtime"
      },
      {
        "slug": "telephony",
        "display_name": "AIVAON Telephony",
        "family": "substrate",
        "canonical_url": "https://www.aivaon.com/services/telephony",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/telephony"
      },
      {
        "slug": "messaging",
        "display_name": "AIVAON Messaging",
        "family": "substrate",
        "canonical_url": "https://www.aivaon.com/services/messaging",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/messaging"
      },
      {
        "slug": "agents",
        "display_name": "AIVAON Agents",
        "family": "intelligence",
        "canonical_url": "https://www.aivaon.com/services/agents",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/agents"
      },
      {
        "slug": "intelligence",
        "display_name": "AIVAON Intelligence",
        "family": "intelligence",
        "canonical_url": "https://www.aivaon.com/services/intelligence",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/intelligence"
      },
      {
        "slug": "hybrid",
        "display_name": "AIVAON Hybrid",
        "family": "intelligence",
        "canonical_url": "https://www.aivaon.com/services/hybrid",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/hybrid"
      },
      {
        "slug": "trust",
        "display_name": "AIVAON Trust",
        "family": "trust",
        "canonical_url": "https://www.aivaon.com/services/trust",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/trust"
      },
      {
        "slug": "observability",
        "display_name": "AIVAON Observability",
        "family": "trust",
        "canonical_url": "https://www.aivaon.com/services/observability",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/observability"
      },
      {
        "slug": "sovereign",
        "display_name": "AIVAON Sovereign",
        "family": "trust",
        "canonical_url": "https://www.aivaon.com/services/sovereign",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/sovereign"
      },
      {
        "slug": "studio",
        "display_name": "AIVAON Studio",
        "family": "experience",
        "canonical_url": "https://www.aivaon.com/services/studio",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/studio"
      },
      {
        "slug": "marketplace",
        "display_name": "AIVAON Marketplace",
        "family": "experience",
        "canonical_url": "https://www.aivaon.com/services/marketplace",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/marketplace"
      },
      {
        "slug": "enterprise",
        "display_name": "AIVAON Enterprise",
        "family": "experience",
        "canonical_url": "https://www.aivaon.com/services/enterprise",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/enterprise"
      },
      {
        "slug": "safeguard",
        "display_name": "AIVAON Safeguard",
        "family": "trust",
        "canonical_url": "https://www.aivaon.com/services/safeguard",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/safeguard"
      },
      {
        "slug": "migrate",
        "display_name": "AIVAON Migrate",
        "family": "experience",
        "canonical_url": "https://www.aivaon.com/services/migrate",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/migrate"
      },
      {
        "slug": "benchmark",
        "display_name": "AIVAON Benchmark",
        "family": "trust",
        "canonical_url": "https://www.aivaon.com/services/benchmark",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/benchmark"
      },
      {
        "slug": "voice-identity",
        "display_name": "AIVAON Voice Identity",
        "family": "substrate",
        "canonical_url": "https://www.aivaon.com/services/voice-identity",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/voice-identity"
      },
      {
        "slug": "campaigns",
        "display_name": "AIVAON Campaigns",
        "family": "substrate",
        "canonical_url": "https://www.aivaon.com/services/campaigns",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/campaigns"
      },
      {
        "slug": "coach",
        "display_name": "AIVAON Coach",
        "family": "intelligence",
        "canonical_url": "https://www.aivaon.com/services/coach",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/coach"
      },
      {
        "slug": "intelligence-graph",
        "display_name": "AIVAON Intelligence Graph",
        "family": "intelligence",
        "canonical_url": "https://www.aivaon.com/services/intelligence-graph",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/intelligence-graph"
      },
      {
        "slug": "workflow",
        "display_name": "AIVAON Workflow",
        "family": "experience",
        "canonical_url": "https://www.aivaon.com/services/workflow",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/workflow"
      },
      {
        "slug": "certify",
        "display_name": "AIVAON Certify",
        "family": "experience",
        "canonical_url": "https://www.aivaon.com/services/certify",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/certify"
      },
      {
        "slug": "insights-pro",
        "display_name": "AIVAON Insights Pro",
        "family": "intelligence",
        "canonical_url": "https://www.aivaon.com/services/insights-pro",
        "api_url": "https://api.aivaon.com/api/v1/aivaon/services/insights-pro"
      }
    ]
  },
  "perf_telemetry": {
    "schema": "aivaon.mcp.perf_telemetry.v1",
    "standard": "docs/performance/STANDARDS.md",
    "standard_section": "17",
    "mcp_tools_descriptor_url": "https://api.aivaon.com/api/v1/aivaon/perf/mcp/tools",
    "tools": [
      {
        "name": "aivaon_perf_signin_health",
        "description": "Live SLO snapshot for the sign-in flow (success rate, e2e p95, auth API p95/p99) with budget-aware ok|breach|unknown status.",
        "rest_url": "https://api.aivaon.com/api/v1/aivaon/perf/signin",
        "standard_section": "6.1"
      },
      {
        "name": "aivaon_perf_register_health",
        "description": "Live SLO snapshot for the registration flow.",
        "rest_url": "https://api.aivaon.com/api/v1/aivaon/perf/register",
        "standard_section": "6.2"
      },
      {
        "name": "aivaon_perf_cwv_p75",
        "description": "Real-user Core Web Vitals p75 (LCP/INP/CLS/FCP/TTFB) per page class with the page-class budget envelope.",
        "rest_url_pattern": "https://api.aivaon.com/api/v1/aivaon/perf/cwv/{page_class}",
        "allowed_page_classes": [
          "landing",
          "auth",
          "dashboard",
          "settings",
          "search",
          "admin",
          "console",
          "docs"
        ],
        "standard_section": "5"
      },
      {
        "name": "aivaon_perf_active_alerts",
        "description": "Currently firing AIVAON Performance alerts (Section 17). Filterable by standard section.",
        "rest_url": "https://api.aivaon.com/api/v1/aivaon/perf/alerts",
        "standard_section": "17"
      }
    ],
    "query_sse_url": "https://api.aivaon.com/api/v1/aivaon/perf/query",
    "query_json_url": "https://api.aivaon.com/api/v1/aivaon/perf/query.json",
    "query_input_schema": {
      "type": "object",
      "properties": {
        "window": {
          "type": "string",
          "pattern": "^[0-9]+(s|m|h|d)$",
          "default": "5m"
        },
        "surfaces": {
          "type": "array",
          "items": {
            "type": "string",
            "enum": [
              "signin",
              "register",
              "auth_cwv",
              "dashboard_cwv",
              "alerts"
            ]
          }
        },
        "page_classes": {
          "type": "array",
          "items": {
            "type": "string",
            "enum": [
              "landing",
              "auth",
              "dashboard",
              "settings",
              "search",
              "admin",
              "console",
              "docs"
            ]
          }
        }
      },
      "additionalProperties": false
    }
  },
  "logo_url": "https://www.aivaon.com/icon.png",
  "contact_email": "api@aivaon.com",
  "legal_info_url": "https://www.aivaon.com/legal/terms"
}