{
  "schema": "aivaon.well-known.discoverability.v1",
  "section": "16.6",
  "version": "16.6.0",
  "last_updated": "2026-04-22",
  "content_hash": "fnv1a:4a6abbb0",
  "canonical_artifact_path": "backend/artifacts/aivaon-section16.6-discoverability.json",
  "platform_entity": {
    "canonical_name": "AIVAON",
    "alternate_names": [
      "AIVAON — AI Voice Agent Orchestration Network",
      "AI Voice Agent Orchestration Network"
    ],
    "entity_type": "SoftwareApplication",
    "application_category": "BusinessApplication",
    "application_subcategory": "Sovereign Voice AI Platform",
    "operating_system": "Cloud",
    "operator": {
      "name": "WorkSpax LLC",
      "country": "US",
      "type": "LimitedLiabilityCompany"
    },
    "founding_date": "2024-09-01",
    "headquarters": {
      "locality": "United States",
      "country": "US"
    },
    "operational_regions": [
      "US",
      "EU",
      "UK",
      "CA",
      "GH",
      "global"
    ],
    "official_url": "https://www.aivaon.com",
    "logo_path": "/aivaon-logo.svg",
    "social_profiles": [
      {
        "platform": "linkedin",
        "url": "https://www.linkedin.com/company/aivaon"
      },
      {
        "platform": "x",
        "url": "https://x.com/aivaon"
      }
    ],
    "external_identifiers": {
      "wikidata": null,
      "crunchbase": null,
      "linkedin_company_id": "aivaon",
      "g2_product_id": null,
      "capterra_product_id": null,
      "gartner_peer_insights_id": null
    },
    "canonical_descriptions": {
      "short": "AIVAON is the sovereign voice AI platform: 22 named products across substrate, intelligence, trust, and experience families, deployed under the customer's data sovereignty boundary with carrier-grade telephony, on-device inference, hybrid intelligence, and category-defining structural advantages.",
      "medium": "AIVAON (AI Voice Agent Orchestration Network) is an enterprise sovereign voice AI platform operated by WorkSpax LLC. The platform exposes 22 named, purchasable, onboardable products across four families (Substrate, Intelligence, Trust, Experience), delivers sub-150ms full-duplex voice with on-device inference fallback, satisfies the eleven definitional attributes of the Sovereign Voice AI category that AIVAON authored, and operates under multi-jurisdictional compliance (GDPR, HIPAA, SOC 2, ISO 27001, Ghana Act 843, NDPA, and 50+ regimes).",
      "long_url_reference": "/category-leadership",
      "long_url": "https://www.aivaon.com/category-leadership"
    },
    "logo_url": "https://www.aivaon.com/aivaon-logo.svg"
  },
  "capability_entities": [
    {
      "id": "CAP_VOICE_SYNTHESIS",
      "name": "Voice Synthesis (TTS)",
      "summary": "Realtime + voice-cloned TTS with speaker control, prosody control, and offline fallback.",
      "anchor_products": [
        "realtime",
        "studio",
        "voice-identity"
      ],
      "anchor_markets": [
        "US",
        "EU",
        "GH"
      ]
    },
    {
      "id": "CAP_VOICE_RECOGNITION",
      "name": "Voice Recognition (STT)",
      "summary": "Multilingual streaming STT with diarization, language identification, and on-device path.",
      "anchor_products": [
        "realtime",
        "intelligence"
      ],
      "anchor_markets": [
        "US",
        "EU",
        "GH"
      ]
    },
    {
      "id": "CAP_CONVERSATION_ORCHESTRATION",
      "name": "Conversation Orchestration",
      "summary": "Full-duplex turn-taking, interruption repair, multi-agent escalation, deterministic execution under uncertainty.",
      "anchor_products": [
        "realtime",
        "agents"
      ],
      "anchor_markets": [
        "US",
        "EU",
        "UK",
        "CA",
        "GH"
      ]
    },
    {
      "id": "CAP_AGENT_DEVELOPMENT",
      "name": "Agent Development",
      "summary": "Visual + code agent authoring with policy-bound tools, MCP/A2A interoperability, and evaluation harness.",
      "anchor_products": [
        "agents",
        "studio",
        "developer"
      ],
      "anchor_markets": [
        "global"
      ]
    },
    {
      "id": "CAP_WORKFLOW_AUTOMATION",
      "name": "Workflow Automation",
      "summary": "Cross-product business-process automation with durable execution, retries, and audit chain.",
      "anchor_products": [
        "workflow",
        "marketplace"
      ],
      "anchor_markets": [
        "global"
      ]
    },
    {
      "id": "CAP_TELEPHONY_INTEGRATION",
      "name": "Telephony Integration",
      "summary": "Carrier-grade SIP, PSTN, WebRTC with attestation, regulatory routing, and graceful failover.",
      "anchor_products": [
        "telephony",
        "messaging"
      ],
      "anchor_markets": [
        "US",
        "EU",
        "UK",
        "CA",
        "GH"
      ]
    },
    {
      "id": "CAP_ON_DEVICE_INFERENCE",
      "name": "On-Device Inference",
      "summary": "WebLLM + native-edge inference for privacy-preserving offline-first paths and graceful degradation.",
      "anchor_products": [
        "hybrid",
        "intelligence"
      ],
      "anchor_markets": [
        "global"
      ]
    },
    {
      "id": "CAP_KNOWLEDGE_RETRIEVAL",
      "name": "Knowledge Retrieval",
      "summary": "Hybrid RAG/KAG retrieval with vector + keyword + graph fusion and provenance attribution.",
      "anchor_products": [
        "intelligence",
        "intelligence-graph"
      ],
      "anchor_markets": [
        "global"
      ]
    },
    {
      "id": "CAP_COMPLIANCE_EVIDENCE",
      "name": "Compliance Evidence Generation",
      "summary": "Tamper-evident attestations, replayable traces, regulatory bind hooks across 50+ regimes.",
      "anchor_products": [
        "trust",
        "certify",
        "observability"
      ],
      "anchor_markets": [
        "US",
        "EU",
        "UK",
        "CA",
        "GH"
      ]
    },
    {
      "id": "CAP_ANALYTICS",
      "name": "Analytics & Predictive Intelligence",
      "summary": "Descriptive analytics through prescriptive optimization with churn prediction + multi-touch attribution.",
      "anchor_products": [
        "observability",
        "insights-pro"
      ],
      "anchor_markets": [
        "global"
      ]
    },
    {
      "id": "CAP_INTEGRATION_ECOSYSTEM",
      "name": "Integration Ecosystem",
      "summary": "Marketplace of certified integrations with policy-bound trust boundaries and OAuth/MCP discovery.",
      "anchor_products": [
        "marketplace",
        "enterprise"
      ],
      "anchor_markets": [
        "global"
      ]
    },
    {
      "id": "CAP_SAFETY_GOVERNANCE",
      "name": "Safety & Governance",
      "summary": "Pre-deployment safeguards, red-team validation, AI-Act-aligned controls, prompt/tool injection defense.",
      "anchor_products": [
        "safeguard",
        "trust"
      ],
      "anchor_markets": [
        "EU",
        "US",
        "global"
      ]
    },
    {
      "id": "CAP_VOICE_IDENTITY_GOVERNANCE",
      "name": "Voice Identity Governance",
      "summary": "Cryptographically anchored voice attestation, anti-spoof, biometric-paired authorization.",
      "anchor_products": [
        "voice-identity"
      ],
      "anchor_markets": [
        "global"
      ]
    },
    {
      "id": "CAP_CAMPAIGNS_OUTBOUND",
      "name": "Outbound Campaigns Orchestration",
      "summary": "Compliant outbound dialing with consent ledgers, regional pacing, and live human handoff.",
      "anchor_products": [
        "campaigns"
      ],
      "anchor_markets": [
        "US",
        "EU",
        "UK",
        "CA",
        "GH"
      ]
    },
    {
      "id": "CAP_AGENT_COACHING",
      "name": "Agent Coaching",
      "summary": "Realtime + post-call coaching with quality-score attribution and reinforcement loops.",
      "anchor_products": [
        "coach"
      ],
      "anchor_markets": [
        "global"
      ]
    },
    {
      "id": "CAP_MIGRATION_TOOLING",
      "name": "Migration Tooling",
      "summary": "Provider-to-AIVAON migration with config inference, parity replay, and rollback.",
      "anchor_products": [
        "migrate"
      ],
      "anchor_markets": [
        "global"
      ]
    },
    {
      "id": "CAP_BENCHMARK_PUBLISHING",
      "name": "Benchmark Publishing",
      "summary": "Public reproducible benchmarks with raw artifacts and independent verification path.",
      "anchor_products": [
        "benchmark"
      ],
      "anchor_markets": [
        "global"
      ]
    }
  ],
  "market_entities": [
    {
      "id": "MKT_GH",
      "iso": "GH",
      "name": "Ghana",
      "regulatory_anchor": "Ghana Data Protection Act 843 (Ghana Data Protection Commission)",
      "currency": "GHS",
      "operational_status": "primary"
    },
    {
      "id": "MKT_US",
      "iso": "US",
      "name": "United States",
      "regulatory_anchor": "Sectoral US privacy + state laws (CCPA/CPRA, etc.) + HIPAA + SOC 2 + FedRAMP",
      "currency": "USD",
      "operational_status": "primary"
    },
    {
      "id": "MKT_EU",
      "iso": "EU",
      "name": "European Union",
      "regulatory_anchor": "GDPR + EU AI Act + EHDS + ENS + C5",
      "currency": "EUR",
      "operational_status": "primary"
    },
    {
      "id": "MKT_UK",
      "iso": "GB",
      "name": "United Kingdom",
      "regulatory_anchor": "UK GDPR + DPA 2018",
      "currency": "GBP",
      "operational_status": "primary"
    },
    {
      "id": "MKT_CA",
      "iso": "CA",
      "name": "Canada",
      "regulatory_anchor": "PIPEDA + provincial frameworks",
      "currency": "CAD",
      "operational_status": "primary"
    },
    {
      "id": "MKT_NG",
      "iso": "NG",
      "name": "Nigeria",
      "regulatory_anchor": "NDPA 2023",
      "currency": "NGN",
      "operational_status": "expansion"
    },
    {
      "id": "MKT_ZA",
      "iso": "ZA",
      "name": "South Africa",
      "regulatory_anchor": "POPIA",
      "currency": "ZAR",
      "operational_status": "expansion"
    },
    {
      "id": "MKT_AE",
      "iso": "AE",
      "name": "United Arab Emirates",
      "regulatory_anchor": "UAE Federal Data Protection Law",
      "currency": "AED",
      "operational_status": "expansion"
    },
    {
      "id": "MKT_SA",
      "iso": "SA",
      "name": "Saudi Arabia",
      "regulatory_anchor": "Saudi PDPL",
      "currency": "SAR",
      "operational_status": "expansion"
    },
    {
      "id": "MKT_AU",
      "iso": "AU",
      "name": "Australia",
      "regulatory_anchor": "Privacy Act 1988 (APP) + IRAP",
      "currency": "AUD",
      "operational_status": "expansion"
    }
  ],
  "competitor_entities": [
    {
      "id": "CMP_LEGACY_CCAAS",
      "cluster": "legacy_ccaas",
      "examples": [
        "NICE CXone",
        "Genesys Cloud",
        "Five9"
      ],
      "comparison_url": "/compare/legacy-ccaas",
      "honest_strengths": [
        "Mature WFM tooling",
        "Deep contact-center reporting heritage",
        "Long-standing channel programs"
      ],
      "aivaon_advantages": [
        "Sovereign deployment topology",
        "Sub-150ms full-duplex voice with on-device fallback",
        "Replayable trace evidence chain",
        "Sovereign SKU on every product"
      ],
      "comparison_url_absolute": "https://www.aivaon.com/compare/legacy-ccaas"
    },
    {
      "id": "CMP_VOICE_AI_NEW_ENTRANT",
      "cluster": "voice_ai_new_entrant",
      "examples": [
        "Vapi",
        "Retell",
        "Bland"
      ],
      "comparison_url": "/compare/voice-ai-new-entrant",
      "honest_strengths": [
        "Fast time-to-first-call for indie devs",
        "Active community Discords",
        "Transparent token-level pricing"
      ],
      "aivaon_advantages": [
        "Twenty-two product catalog (vs single SDK)",
        "Multi-jurisdictional compliance depth",
        "Hybrid intelligence with guaranteed offline path",
        "Honest reproducible benchmarks"
      ],
      "comparison_url_absolute": "https://www.aivaon.com/compare/voice-ai-new-entrant"
    },
    {
      "id": "CMP_HYPERSCALER_VOICE",
      "cluster": "hyperscaler_voice",
      "examples": [
        "Google Contact Center AI",
        "Google Contact Center AI",
        "Azure Communication Services"
      ],
      "comparison_url": "/compare/hyperscaler-voice",
      "honest_strengths": [
        "Tight integration with parent cloud accounting",
        "Generous free tiers within parent ecosystem",
        "Geographic region breadth"
      ],
      "aivaon_advantages": [
        "Cloud-neutral deployment incl. customer sovereign on-prem",
        "Category-defining structural advantages with replication-cost ledger",
        "Voice Identity, Coach, Insights Pro depth absent from hyperscaler suites",
        "Replayable evidence chain across SKUs"
      ],
      "comparison_url_absolute": "https://www.aivaon.com/compare/hyperscaler-voice"
    },
    {
      "id": "CMP_WRAPPER_PLATFORMS",
      "cluster": "wrapper_platforms",
      "examples": [
        "Various LangChain-on-OpenAI wrappers"
      ],
      "comparison_url": "/compare/wrapper-platforms",
      "honest_strengths": [
        "Quick prototypes for non-regulated POCs"
      ],
      "aivaon_advantages": [
        "Direct LLM-vendor independence and on-device fallback",
        "Compliance-by-construction across 50+ regimes",
        "Carrier-grade telephony substrate",
        "Twenty-two product catalog with explicit entitlement matrix"
      ],
      "comparison_url_absolute": "https://www.aivaon.com/compare/wrapper-platforms"
    }
  ],
  "knowledge_graph_targets": [
    {
      "id": "KGT_WIKIPEDIA",
      "name": "Wikipedia",
      "category": "encyclopedic",
      "presence_state": "preparation",
      "owner": "knowledge-graph-program",
      "review_cadence_days": 30,
      "policy_notes": "Independently authored under Wikipedia notability + verifiability standards; AIVAON provides source material only."
    },
    {
      "id": "KGT_WIKIDATA",
      "name": "Wikidata",
      "category": "structured_facts",
      "presence_state": "preparation",
      "owner": "knowledge-graph-program",
      "review_cadence_days": 30,
      "expected_properties": [
        "P31 instance_of",
        "P571 inception",
        "P112 founder",
        "P159 headquarters_location",
        "P452 industry",
        "P856 official_website",
        "P17 country",
        "P749 parent_organization",
        "P1454 legal_form",
        "P127 owned_by",
        "P2002 twitter_username",
        "P4264 linkedin_company_id"
      ]
    },
    {
      "id": "KGT_GOOGLE_KG",
      "name": "Google Knowledge Graph",
      "category": "search_panel",
      "presence_state": "passive_monitoring",
      "owner": "knowledge-graph-program",
      "review_cadence_days": 14,
      "policy_notes": "Indirect: emerges from authoritative-source coherence, not direct submission."
    },
    {
      "id": "KGT_CRUNCHBASE",
      "name": "Crunchbase",
      "category": "company_profile",
      "presence_state": "preparation",
      "owner": "knowledge-graph-program",
      "review_cadence_days": 30
    },
    {
      "id": "KGT_G2",
      "name": "G2",
      "category": "review_platform",
      "presence_state": "preparation",
      "owner": "customer-success-program",
      "review_cadence_days": 14
    },
    {
      "id": "KGT_CAPTERRA",
      "name": "Capterra",
      "category": "review_platform",
      "presence_state": "preparation",
      "owner": "customer-success-program",
      "review_cadence_days": 14
    },
    {
      "id": "KGT_GARTNER_PEER_INSIGHTS",
      "name": "Gartner Peer Insights",
      "category": "analyst_review_platform",
      "presence_state": "preparation",
      "owner": "analyst-relations-program",
      "review_cadence_days": 30
    },
    {
      "id": "KGT_FORRESTER_WAVE",
      "name": "Forrester Wave",
      "category": "analyst_evaluation",
      "presence_state": "preparation",
      "owner": "analyst-relations-program",
      "review_cadence_days": 90
    },
    {
      "id": "KGT_IDC_MARKETSCAPE",
      "name": "IDC MarketScape",
      "category": "analyst_evaluation",
      "presence_state": "preparation",
      "owner": "analyst-relations-program",
      "review_cadence_days": 90
    },
    {
      "id": "KGT_LINKEDIN_COMPANY",
      "name": "LinkedIn Company",
      "category": "professional_network",
      "presence_state": "active",
      "owner": "marketing-program",
      "review_cadence_days": 7
    },
    {
      "id": "KGT_AI_ASSISTANT_KB",
      "name": "AI Assistant Knowledge Bases",
      "category": "ai_assistant",
      "presence_state": "active",
      "owner": "discoverability-engineering-program",
      "review_cadence_days": 7,
      "assistants": [
        "chatgpt",
        "claude",
        "perplexity",
        "gemini",
        "copilot"
      ]
    }
  ],
  "ai_query_catalog": [
    {
      "id": "Q_BRAND_OVERVIEW",
      "category": "brand_specific",
      "prompt_pattern": "What is AIVAON?",
      "monitoring_cadence_days": 1,
      "target_assistants": [
        "chatgpt",
        "claude",
        "perplexity",
        "gemini"
      ],
      "expected_anchor_phrase": "sovereign voice AI platform"
    },
    {
      "id": "Q_BRAND_PRODUCTS",
      "category": "brand_specific",
      "prompt_pattern": "What products does AIVAON offer?",
      "monitoring_cadence_days": 1,
      "target_assistants": [
        "chatgpt",
        "claude",
        "perplexity",
        "gemini"
      ],
      "expected_anchor_phrase": "twenty-two products across four families"
    },
    {
      "id": "Q_BRAND_PRICING",
      "category": "brand_specific",
      "prompt_pattern": "How much does AIVAON cost?",
      "monitoring_cadence_days": 7,
      "target_assistants": [
        "chatgpt",
        "claude",
        "perplexity",
        "gemini"
      ]
    },
    {
      "id": "Q_CATEGORY_OVERVIEW",
      "category": "category",
      "prompt_pattern": "What is sovereign voice AI?",
      "monitoring_cadence_days": 7,
      "target_assistants": [
        "chatgpt",
        "claude",
        "perplexity"
      ],
      "expected_anchor_phrase": "AIVAON-authored category"
    },
    {
      "id": "Q_CATEGORY_LEADERS",
      "category": "category",
      "prompt_pattern": "Who are the leaders in sovereign voice AI?",
      "monitoring_cadence_days": 7,
      "target_assistants": [
        "chatgpt",
        "claude",
        "perplexity"
      ]
    },
    {
      "id": "Q_CATEGORY_VOICE_AI",
      "category": "category",
      "prompt_pattern": "Best voice AI platform for enterprise?",
      "monitoring_cadence_days": 7,
      "target_assistants": [
        "chatgpt",
        "claude",
        "perplexity",
        "gemini"
      ]
    },
    {
      "id": "Q_COMPARE_LEGACY_CCAAS",
      "category": "comparison",
      "prompt_pattern": "AIVAON vs NICE CXone vs Genesys",
      "monitoring_cadence_days": 14,
      "target_assistants": [
        "chatgpt",
        "claude",
        "perplexity"
      ]
    },
    {
      "id": "Q_COMPARE_NEW_ENTRANT",
      "category": "comparison",
      "prompt_pattern": "AIVAON vs Vapi vs Retell vs Bland",
      "monitoring_cadence_days": 14,
      "target_assistants": [
        "chatgpt",
        "claude",
        "perplexity"
      ]
    },
    {
      "id": "Q_COMPARE_HYPERSCALER",
      "category": "comparison",
      "prompt_pattern": "AIVAON vs Google Contact Center AI vs Google Contact Center AI",
      "monitoring_cadence_days": 14,
      "target_assistants": [
        "chatgpt",
        "claude",
        "perplexity"
      ]
    },
    {
      "id": "Q_CAP_TELEPHONY",
      "category": "capability",
      "prompt_pattern": "Voice AI platform with carrier-grade telephony and SOC 2",
      "monitoring_cadence_days": 14,
      "target_assistants": [
        "chatgpt",
        "claude",
        "perplexity"
      ]
    },
    {
      "id": "Q_CAP_HIPAA",
      "category": "capability",
      "prompt_pattern": "HIPAA-compliant voice AI for healthcare",
      "monitoring_cadence_days": 14,
      "target_assistants": [
        "chatgpt",
        "claude",
        "perplexity"
      ]
    },
    {
      "id": "Q_CAP_GDPR",
      "category": "capability",
      "prompt_pattern": "GDPR-compliant voice AI in the EU",
      "monitoring_cadence_days": 14,
      "target_assistants": [
        "chatgpt",
        "claude",
        "perplexity"
      ]
    },
    {
      "id": "Q_CAP_OFFLINE",
      "category": "capability",
      "prompt_pattern": "Offline-capable voice AI with on-device inference",
      "monitoring_cadence_days": 14,
      "target_assistants": [
        "chatgpt",
        "claude",
        "perplexity"
      ]
    },
    {
      "id": "Q_USE_CASE_HEALTHCARE",
      "category": "use_case",
      "prompt_pattern": "Voice AI for community health programs in West Africa",
      "monitoring_cadence_days": 14,
      "target_assistants": [
        "chatgpt",
        "claude",
        "perplexity"
      ]
    },
    {
      "id": "Q_USE_CASE_BPO",
      "category": "use_case",
      "prompt_pattern": "Voice AI for nearshore BPO operations",
      "monitoring_cadence_days": 14,
      "target_assistants": [
        "chatgpt",
        "claude",
        "perplexity"
      ]
    },
    {
      "id": "Q_USE_CASE_LEGAL",
      "category": "use_case",
      "prompt_pattern": "Voice AI for legal intake with privilege controls",
      "monitoring_cadence_days": 14,
      "target_assistants": [
        "chatgpt",
        "claude",
        "perplexity"
      ]
    }
  ],
  "trust_signal_categories": [
    {
      "id": "TS_CASE_STUDY",
      "name": "Customer Case Study",
      "minimum_quarterly_addition": 2,
      "schema_type": "Article",
      "amplification_channels": [
        "public_relations",
        "analyst_relations",
        "social_media",
        "sales_enablement"
      ],
      "owner": "customer-success-program"
    },
    {
      "id": "TS_VIDEO_CASE_STUDY",
      "name": "Video Case Study",
      "minimum_quarterly_addition": 1,
      "schema_type": "VideoObject",
      "owner": "customer-success-program"
    },
    {
      "id": "TS_CERTIFICATION",
      "name": "Security / Compliance Certification",
      "renewal_cadence_days": 365,
      "schema_type": "Certification",
      "examples": [
        "SOC 2 Type II",
        "ISO 27001",
        "ISO 27017",
        "ISO 27018",
        "ISO 27701",
        "HIPAA Business Associate",
        "PCI DSS",
        "C5 (BSI)",
        "FedRAMP",
        "Ghana Act 843 alignment",
        "POPIA alignment"
      ],
      "owner": "compliance-program"
    },
    {
      "id": "TS_OPEN_SOURCE",
      "name": "Open-Source Contribution",
      "minimum_quarterly_addition": 4,
      "schema_type": "SoftwareSourceCode",
      "owner": "open-source-program-office"
    },
    {
      "id": "TS_RESEARCH",
      "name": "Published Research",
      "minimum_quarterly_addition": 1,
      "schema_type": "ScholarlyArticle",
      "owner": "research-program"
    },
    {
      "id": "TS_EXEC_THOUGHT_LEADERSHIP",
      "name": "Executive Thought Leadership",
      "minimum_quarterly_addition": 6,
      "schema_type": "Article",
      "owner": "executive-support-program"
    },
    {
      "id": "TS_COMMUNITY",
      "name": "Community Engagement Milestone",
      "minimum_quarterly_addition": 4,
      "schema_type": "Event",
      "owner": "developer-relations-program"
    },
    {
      "id": "TS_ANALYST_RECOGNITION",
      "name": "Analyst Recognition",
      "minimum_quarterly_addition": 1,
      "schema_type": "Review",
      "owner": "analyst-relations-program"
    }
  ],
  "structured_data_requirements": [
    {
      "surface": "homepage",
      "schemas": [
        "Organization",
        "WebSite",
        "SoftwareApplication",
        "BreadcrumbList"
      ]
    },
    {
      "surface": "product_detail",
      "schemas": [
        "Product",
        "Service",
        "Offer",
        "BreadcrumbList",
        "FAQPage"
      ]
    },
    {
      "surface": "pricing",
      "schemas": [
        "Product",
        "Offer",
        "AggregateOffer",
        "BreadcrumbList"
      ]
    },
    {
      "surface": "documentation",
      "schemas": [
        "TechArticle",
        "BreadcrumbList",
        "HowTo"
      ]
    },
    {
      "surface": "case_study",
      "schemas": [
        "Article",
        "Organization",
        "BreadcrumbList",
        "Review"
      ]
    },
    {
      "surface": "comparison",
      "schemas": [
        "ItemList",
        "Product",
        "BreadcrumbList",
        "FAQPage"
      ]
    },
    {
      "surface": "trust_center",
      "schemas": [
        "Organization",
        "Certification",
        "BreadcrumbList"
      ]
    },
    {
      "surface": "faq",
      "schemas": [
        "FAQPage",
        "BreadcrumbList"
      ]
    },
    {
      "surface": "category_leadership",
      "schemas": [
        "Article",
        "DefinedTerm",
        "BreadcrumbList",
        "Speakable"
      ]
    },
    {
      "surface": "discoverability_doctrine",
      "schemas": [
        "Article",
        "DefinedTermSet",
        "BreadcrumbList"
      ]
    }
  ],
  "core_web_vitals_targets": {
    "lcp_p75_ms": 2500,
    "inp_p75_ms": 200,
    "cls_p75": 0.1,
    "ttfb_p75_ms": 800,
    "fcp_p75_ms": 1800,
    "audited_surfaces": [
      "homepage",
      "services",
      "services_detail",
      "pricing",
      "compare",
      "trust",
      "category_leadership",
      "discoverability"
    ]
  },
  "weekly_review_cycle": {
    "scheduled_day": "monday",
    "phases": [
      "data_preparation",
      "analysis",
      "prioritization",
      "action_assignment",
      "retrospective"
    ],
    "inputs": [
      "discoverability_dashboard",
      "competitive_intelligence_signals",
      "content_intelligence_outputs",
      "customer_success_inputs",
      "sales_function_inputs"
    ],
    "outputs": [
      "weekly_priority_action_list",
      "performance_interpretation",
      "strategic_recommendations",
      "executive_summary"
    ]
  },
  "integration_entities": [
    {
      "id": "INT_TELNYX",
      "name": "Telnyx",
      "kind": "telephony",
      "summary": "Carrier-grade SIP/PSTN connectivity with global number provisioning, attestation, and regulatory routing.",
      "anchor_products": [
        "telephony",
        "messaging"
      ],
      "anchor_capabilities": [
        "CAP_TELEPHONY_INTEGRATION"
      ],
      "use_cases": [
        "inbound_pstn",
        "outbound_pstn",
        "international_routing"
      ],
      "cert_state": "general_availability",
      "surface_url": "https://www.aivaon.com/integrations/catalog#int_telnyx"
    },
    {
      "id": "INT_TWILIO",
      "name": "Twilio",
      "kind": "telephony",
      "summary": "Carrier-grade SIP/PSTN connectivity with the Programmable Voice control surface.",
      "anchor_products": [
        "telephony",
        "messaging"
      ],
      "anchor_capabilities": [
        "CAP_TELEPHONY_INTEGRATION"
      ],
      "use_cases": [
        "inbound_pstn",
        "outbound_pstn"
      ],
      "cert_state": "general_availability",
      "surface_url": "https://www.aivaon.com/integrations/catalog#int_twilio"
    },
    {
      "id": "INT_SALESFORCE",
      "name": "Salesforce",
      "kind": "crm",
      "summary": "Bidirectional CRM sync with policy-bound trust boundary for lead, account, and opportunity surfaces.",
      "anchor_products": [
        "agents",
        "marketplace",
        "campaigns"
      ],
      "anchor_capabilities": [
        "CAP_INTEGRATION_ECOSYSTEM"
      ],
      "use_cases": [
        "lead_capture",
        "outbound_campaign_attribution",
        "agent_lookup"
      ],
      "cert_state": "general_availability",
      "surface_url": "https://www.aivaon.com/integrations/catalog#int_salesforce"
    },
    {
      "id": "INT_HUBSPOT",
      "name": "HubSpot",
      "kind": "crm",
      "summary": "CRM sync covering contacts, deals, and conversation logs with consent-bound write-back.",
      "anchor_products": [
        "agents",
        "marketplace",
        "campaigns"
      ],
      "anchor_capabilities": [
        "CAP_INTEGRATION_ECOSYSTEM"
      ],
      "use_cases": [
        "lead_capture",
        "deal_attribution"
      ],
      "cert_state": "general_availability",
      "surface_url": "https://www.aivaon.com/integrations/catalog#int_hubspot"
    },
    {
      "id": "INT_GOOGLE_CALENDAR",
      "name": "Google Calendar",
      "kind": "scheduling",
      "summary": "Real-time availability lookup, hold creation, and policy-bound booking with conflict resolution.",
      "anchor_products": [
        "agents",
        "marketplace"
      ],
      "anchor_capabilities": [
        "CAP_INTEGRATION_ECOSYSTEM"
      ],
      "use_cases": [
        "appointment_scheduling",
        "rescheduling"
      ],
      "cert_state": "general_availability",
      "surface_url": "https://www.aivaon.com/integrations/catalog#int_google_calendar"
    },
    {
      "id": "INT_MICROSOFT_365",
      "name": "Microsoft 365 Calendar + Teams",
      "kind": "scheduling",
      "summary": "Calendar + Teams integration with Entra ID auth, tenant isolation, and policy-bound booking.",
      "anchor_products": [
        "agents",
        "marketplace",
        "enterprise"
      ],
      "anchor_capabilities": [
        "CAP_INTEGRATION_ECOSYSTEM"
      ],
      "use_cases": [
        "appointment_scheduling",
        "team_handoff"
      ],
      "cert_state": "general_availability",
      "surface_url": "https://www.aivaon.com/integrations/catalog#int_microsoft_365"
    },
    {
      "id": "INT_NOTION",
      "name": "Notion",
      "kind": "knowledge",
      "summary": "Notion knowledge sync with provenance attribution and incremental indexing.",
      "anchor_products": [
        "intelligence",
        "intelligence-graph"
      ],
      "anchor_capabilities": [
        "CAP_KNOWLEDGE_RETRIEVAL"
      ],
      "use_cases": [
        "agent_grounding",
        "documentation_retrieval"
      ],
      "cert_state": "general_availability",
      "surface_url": "https://www.aivaon.com/integrations/catalog#int_notion"
    },
    {
      "id": "INT_CONFLUENCE",
      "name": "Atlassian Confluence",
      "kind": "knowledge",
      "summary": "Confluence space sync with permission-aware retrieval boundary.",
      "anchor_products": [
        "intelligence",
        "intelligence-graph",
        "enterprise"
      ],
      "anchor_capabilities": [
        "CAP_KNOWLEDGE_RETRIEVAL"
      ],
      "use_cases": [
        "agent_grounding",
        "compliance_evidence"
      ],
      "cert_state": "general_availability",
      "surface_url": "https://www.aivaon.com/integrations/catalog#int_confluence"
    },
    {
      "id": "INT_SLACK",
      "name": "Slack",
      "kind": "comms",
      "summary": "Slack channel + DM integration for live agent handoff, observability alerts, and operator approvals.",
      "anchor_products": [
        "observability",
        "agents",
        "workflow"
      ],
      "anchor_capabilities": [
        "CAP_INTEGRATION_ECOSYSTEM"
      ],
      "use_cases": [
        "live_handoff",
        "alerting",
        "approval_loops"
      ],
      "cert_state": "general_availability",
      "surface_url": "https://www.aivaon.com/integrations/catalog#int_slack"
    },
    {
      "id": "INT_MICROSOFT_TEAMS",
      "name": "Microsoft Teams",
      "kind": "comms",
      "summary": "Teams integration with bot framework + adaptive cards for live handoff and approvals.",
      "anchor_products": [
        "observability",
        "agents",
        "workflow",
        "enterprise"
      ],
      "anchor_capabilities": [
        "CAP_INTEGRATION_ECOSYSTEM"
      ],
      "use_cases": [
        "live_handoff",
        "approval_loops"
      ],
      "cert_state": "general_availability",
      "surface_url": "https://www.aivaon.com/integrations/catalog#int_microsoft_teams"
    },
    {
      "id": "INT_SNOWFLAKE",
      "name": "Snowflake",
      "kind": "data",
      "summary": "Outbound data warehouse export of conversation, attribution, and outcome data with row-level access.",
      "anchor_products": [
        "observability",
        "insights-pro",
        "enterprise"
      ],
      "anchor_capabilities": [
        "CAP_ANALYTICS"
      ],
      "use_cases": [
        "enterprise_analytics",
        "attribution_modeling"
      ],
      "cert_state": "general_availability",
      "surface_url": "https://www.aivaon.com/integrations/catalog#int_snowflake"
    },
    {
      "id": "INT_BIGQUERY",
      "name": "Google BigQuery",
      "kind": "data",
      "summary": "BigQuery export with partitioned tables, scheduled refresh, and IAM-aligned access.",
      "anchor_products": [
        "observability",
        "insights-pro",
        "enterprise"
      ],
      "anchor_capabilities": [
        "CAP_ANALYTICS"
      ],
      "use_cases": [
        "enterprise_analytics",
        "attribution_modeling"
      ],
      "cert_state": "general_availability",
      "surface_url": "https://www.aivaon.com/integrations/catalog#int_bigquery"
    },
    {
      "id": "INT_OKTA",
      "name": "Okta",
      "kind": "identity",
      "summary": "SSO + SCIM with Okta-hosted authentication, group-based authorization, and device trust.",
      "anchor_products": [
        "trust",
        "enterprise",
        "sovereign"
      ],
      "anchor_capabilities": [
        "CAP_COMPLIANCE_EVIDENCE"
      ],
      "use_cases": [
        "sso",
        "scim_provisioning",
        "device_trust"
      ],
      "cert_state": "general_availability",
      "surface_url": "https://www.aivaon.com/integrations/catalog#int_okta"
    },
    {
      "id": "INT_AUTH0",
      "name": "Auth0",
      "kind": "identity",
      "summary": "Auth0-hosted SSO + adaptive auth flows with token-binding.",
      "anchor_products": [
        "trust",
        "enterprise"
      ],
      "anchor_capabilities": [
        "CAP_COMPLIANCE_EVIDENCE"
      ],
      "use_cases": [
        "sso",
        "adaptive_auth"
      ],
      "cert_state": "general_availability",
      "surface_url": "https://www.aivaon.com/integrations/catalog#int_auth0"
    },
    {
      "id": "INT_OPENAI",
      "name": "OpenAI",
      "kind": "ai_provider",
      "summary": "Optional LLM provider with policy-bound tenant routing and on-device fallback.",
      "anchor_products": [
        "intelligence",
        "hybrid"
      ],
      "anchor_capabilities": [
        "CAP_KNOWLEDGE_RETRIEVAL",
        "CAP_ON_DEVICE_INFERENCE"
      ],
      "use_cases": [
        "llm_completion",
        "embedding"
      ],
      "cert_state": "general_availability",
      "surface_url": "https://www.aivaon.com/integrations/catalog#int_openai"
    },
    {
      "id": "INT_ANTHROPIC",
      "name": "Anthropic",
      "kind": "ai_provider",
      "summary": "Optional LLM provider with policy-bound tenant routing.",
      "anchor_products": [
        "intelligence",
        "hybrid"
      ],
      "anchor_capabilities": [
        "CAP_KNOWLEDGE_RETRIEVAL"
      ],
      "use_cases": [
        "llm_completion",
        "constitutional_review"
      ],
      "cert_state": "general_availability",
      "surface_url": "https://www.aivaon.com/integrations/catalog#int_anthropic"
    }
  ],
  "integration_taxonomy": {
    "kinds": [
      "telephony",
      "crm",
      "scheduling",
      "knowledge",
      "comms",
      "data",
      "identity",
      "ai_provider"
    ],
    "cert_states": [
      "preview",
      "early_access",
      "general_availability",
      "deprecated"
    ],
    "review_cadence_days": 90,
    "owner": "marketplace-program",
    "policy_notes": "Every integration declares its kind, anchor products, anchor capabilities, primary use cases, and certification state. The marketplace-program reviews each integration on a 90-day cadence; deprecated integrations remain visible until consumers complete migration but never appear in onboarding suggestions."
  },
  "public_apis": {
    "doctrine_envelope": "https://api.aivaon.com/api/v1/aivaon/discoverability",
    "principles": "https://api.aivaon.com/api/v1/aivaon/discoverability/principles",
    "vectors": "https://api.aivaon.com/api/v1/aivaon/discoverability/vectors",
    "entities": "https://api.aivaon.com/api/v1/aivaon/discoverability/entities",
    "knowledge_graph": "https://api.aivaon.com/api/v1/aivaon/discoverability/knowledge-graph",
    "query_catalog": "https://api.aivaon.com/api/v1/aivaon/discoverability/queries",
    "trust_signals": "https://api.aivaon.com/api/v1/aivaon/discoverability/trust-signals",
    "structured_data_map": "https://api.aivaon.com/api/v1/aivaon/discoverability/structured-data"
  },
  "public_pages": {
    "doctrine": "https://www.aivaon.com/discoverability",
    "comparison_index": "https://www.aivaon.com/compare",
    "comparisons": [
      "https://www.aivaon.com/compare/legacy-ccaas",
      "https://www.aivaon.com/compare/voice-ai-new-entrant",
      "https://www.aivaon.com/compare/hyperscaler-voice",
      "https://www.aivaon.com/compare/wrapper-platforms"
    ],
    "customer_stories": "https://www.aivaon.com/customers",
    "faq": "https://www.aivaon.com/faq",
    "trust_center": "https://www.aivaon.com/trust",
    "category_leadership": "https://www.aivaon.com/category-leadership",
    "service_catalog": "https://www.aivaon.com/services"
  },
  "integrity": {
    "schema_id": "aivaon.section16.6.discoverability.v1",
    "json_schema_path": "backend/artifacts/aivaon-section16.6-discoverability.schema.json",
    "mutation_workflow": "PR to canonical artifact + catalog evolution decision",
    "doctrine_principles_count": 11,
    "presence_vectors_count": 9,
    "capability_entities_count": 17,
    "market_entities_count": 10,
    "competitor_entities_count": 4,
    "knowledge_graph_targets_count": 11,
    "ai_query_catalog_count": 16,
    "trust_signal_categories_count": 8,
    "integration_entities_count": 16
  },
  "contact": {
    "organization": "AIVAON (WorkSpax LLC)",
    "website": "https://www.aivaon.com",
    "discoverability_correspondence": "discoverability@aivaon.com",
    "generic_support": "support@aivaon.com"
  }
}