{ "schema": "aivaon.well-known.execution_roadmap.v1", "section": "16.9", "version": "16.9.24", "last_updated": "2026-04-22", "canonical_artifact_path": "backend/artifacts/aivaon-section16.9-execution-roadmap.json", "summary": { "doctrine_principle_count": 14, "wave_count": 12, "legacy_replacement_count": 4, "operating_system_owner": "OWN_CHIEF_OF_STAFF", "review_cadence_count": 4 }, "doctrine_principles": [ { "id": "RP1_WAVE_SEQUENCING_FIDELITY", "ordinal": 1, "name": "Wave sequencing fidelity", "normative_statement": "The twelve waves execute in the specified sequence without reordering. Wave sequencing encodes dependency relationships that reordering would violate.", "enforcement_hook": "wave_sequence_audit" }, { "id": "RP2_BINARY_WAVE_EXIT", "ordinal": 2, "name": "Binary wave exit discipline", "normative_statement": "Each wave's exit criteria are binarily satisfied before the subsequent wave initiates. Soft-gate advancement accumulates integration debt that compounds into strategic failure.", "enforcement_hook": "binary_exit_audit" }, { "id": "RP3_WAVE_SCOPE_INTEGRITY", "ordinal": 3, "name": "Wave scope integrity", "normative_statement": "Each wave's scope is preserved against the operational pressure to defer scope into subsequent waves. Scope deferral produces cumulative scope accumulation subsequent waves cannot absorb.", "enforcement_hook": "scope_integrity_audit" }, { "id": "RP4_PARALLEL_WITHIN_WAVES", "ordinal": 4, "name": "Parallel capability development within waves", "normative_statement": "Capabilities within a single wave execute in parallel where their internal dependencies permit, maximizing delivery velocity while preserving wave-level sequencing.", "enforcement_hook": "intra_wave_parallelism_check" }, { "id": "RP5_CROSS_WAVE_CONTINUITY", "ordinal": 5, "name": "Cross-wave continuity", "normative_statement": "Capabilities delivered in one wave are maintained, operated, and evolved through subsequent waves, preventing the wave-completion-then-abandonment pattern.", "enforcement_hook": "continuity_audit" }, { "id": "RP6_NAMED_WAVE_OWNERSHIP", "ordinal": 6, "name": "Named wave ownership", "normative_statement": "Each wave has a named executive accountable for delivery, with the wave ownership structure interlocking with the §16.7 operating ownership structure.", "enforcement_hook": "ownership_uniqueness_audit" }, { "id": "RP7_MEASURABLE_DELIVERABLES", "ordinal": 7, "name": "Measurable wave deliverables", "normative_statement": "Each wave's deliverables are specified in terms that permit objective verification.", "enforcement_hook": "deliverable_measurability_audit" }, { "id": "RP8_COMMERCIAL_OUTCOME_BINDING", "ordinal": 8, "name": "Commercial outcome binding", "normative_statement": "Each wave's commercial value is explicitly articulated and its achievement measured.", "enforcement_hook": "commercial_outcome_audit" }, { "id": "RP9_CONTINUOUS_CUSTOMER_INTEGRATION", "ordinal": 9, "name": "Continuous customer integration", "normative_statement": "Customer evidence informs each wave's execution through pilots, design partner engagements, customer advisory inputs, and win-loss analysis.", "enforcement_hook": "customer_evidence_audit" }, { "id": "RP10_COMPETITIVE_INTELLIGENCE", "ordinal": 10, "name": "Competitive intelligence integration", "normative_statement": "Each wave's scope, execution, and sequencing respond to the competitive intelligence outputs §16.7 produces.", "enforcement_hook": "competitive_signal_audit" }, { "id": "RP11_MEASUREMENT_DRIVEN_EVOLUTION", "ordinal": 11, "name": "Measurement-driven wave evolution", "normative_statement": "Each wave's execution is informed by the measurement outputs the §16.8 scoreboard produces.", "enforcement_hook": "scoreboard_signal_audit" }, { "id": "RP12_EXECUTIVE_REVIEW_INTEGRATION", "ordinal": 12, "name": "Executive review rhythm integration", "normative_statement": "Wave execution progresses through the executive review rhythm §16.7 establishes.", "enforcement_hook": "executive_review_audit" }, { "id": "RP13_POST_WAVE_OPERATIONAL_TRANSITION", "ordinal": 13, "name": "Post-wave operational transition", "normative_statement": "Each wave's completion produces the operational transition that moves the wave's capabilities from construction into ongoing operation with appropriate operational ownership.", "enforcement_hook": "operational_handoff_audit" }, { "id": "RP14_ROADMAP_EVOLUTION_DISCIPLINE", "ordinal": 14, "name": "Roadmap evolution discipline", "normative_statement": "Roadmap amendments flow through the formal governance process that preserves the roadmap's integrity while permitting learning-driven evolution.", "enforcement_hook": "amendment_governance_audit" } ], "waves": [ { "id": "W01_SERVICE_CATALOG_FOUNDATION", "ordinal": 1, "name": "Service Catalog Foundation", "objective": "Finalize the twenty-two-product catalog with complete commercial packaging, cross-product dependency matrix, and executive ratification — the binding catalog specification that every subsequent wave executes against.", "owner": "OWN_CHIEF_PRODUCT_OFFICER", "depends_on": [], "commercial_outcome": "Establishes the binding catalog the commercial organization quotes against and the engineering organization builds against — eliminates per-deal product disambiguation overhead.", "section_doctrine_anchor": "§16.9 Part III", "initial_state": "completed", "deliverable_count": 6, "exit_criteria": [ { "id": "W01_X1", "criterion": "All 22 products have a complete specification (display_name, target_user, primary_capabilities, sku_entitlements across 5 SKUs, performance_envelope, commercial_identity).", "binary_check": "catalog_specification_complete" }, { "id": "W01_X2", "criterion": "Cross-product dependency matrix validates against schema and every edge endpoint resolves to a known product slug.", "binary_check": "dependency_matrix_valid" }, { "id": "W01_X3", "criterion": "Roadmap artifact validates against schema and every wave depends_on resolves to a prior wave id.", "binary_check": "roadmap_artifact_valid" }, { "id": "W01_X4", "criterion": "Executive ratification record exists with at least the CEO and CPO sign-off.", "binary_check": "executive_ratification_present" } ] }, { "id": "W02_UNIFIED_SHELL_AND_NAVIGATION", "ordinal": 2, "name": "Unified Shell and Navigation", "objective": "Deploy the §16.5 Unified Shell with the Command Surface, validate that every existing product surface operates within the shell without regression, and confirm accessibility and INP/CLS/LCP targets.", "owner": "OWN_CHIEF_DESIGN_OFFICER", "depends_on": [ "W01_SERVICE_CATALOG_FOUNDATION" ], "commercial_outcome": "Removes the visual-fragmentation objection that currently appears in win/loss notes for design-conscious enterprise buyers.", "section_doctrine_anchor": "§16.9 Part IV / §16.5", "initial_state": "active", "deliverable_count": 8, "exit_criteria": [ { "id": "W02_X1", "criterion": "Every console route renders inside UnifiedShell.", "binary_check": "shell_coverage_audit" }, { "id": "W02_X2", "criterion": "Accessibility audit reports zero serious or critical violations.", "binary_check": "a11y_zero_critical" }, { "id": "W02_X3", "criterion": "Synthetic Core Web Vitals at p95 meet the envelope on the §16.6 monitoring run.", "binary_check": "cwv_envelope_met" } ] }, { "id": "W03_NINETY_SECOND_ONBOARDING", "ordinal": 3, "name": "Ninety-Second Onboarding", "objective": "Deploy the onboarding experience targeting the 90-second first-successful-call metric with validated achievement in ≥80% of sessions and conversion meeting commercial commitments.", "owner": "OWN_CHIEF_GROWTH_OFFICER", "depends_on": [ "W02_UNIFIED_SHELL_AND_NAVIGATION" ], "commercial_outcome": "Drives top-of-funnel velocity that compounds into the bookings step-function the §14 plan commits to.", "section_doctrine_anchor": "§16.9 Part V / §16.5", "initial_state": "planned", "deliverable_count": 5, "exit_criteria": [ { "id": "W03_X1", "criterion": "p90 first-successful-call time ≤ 90 seconds in last 200 production-mode signups.", "binary_check": "onboarding_p90_under_90s" }, { "id": "W03_X2", "criterion": "Signup→paid conversion meets commercial commitment for the cohort.", "binary_check": "onboarding_conversion_target_met" } ] }, { "id": "W04_AGENT_STUDIO_EVOLUTION", "ordinal": 4, "name": "Agent Studio Evolution (Design / Simulate / Evaluate / Deploy)", "objective": "Deploy the complete Agent Studio with the four integrated surfaces operating as one lifecycle tool with shared state, shared context, and shared visual language.", "owner": "OWN_VP_DEVELOPER_PLATFORM", "depends_on": [ "W02_UNIFIED_SHELL_AND_NAVIGATION", "W03_NINETY_SECOND_ONBOARDING" ], "commercial_outcome": "Studio activation becomes the leading indicator of agents-product expansion revenue.", "section_doctrine_anchor": "§16.9 Part VI / §16.5", "initial_state": "planned", "deliverable_count": 5, "exit_criteria": [ { "id": "W04_X1", "criterion": "All four surfaces operational with shared state across navigations.", "binary_check": "studio_surfaces_integrated" }, { "id": "W04_X2", "criterion": "Beta NPS ≥ 50 from design partners.", "binary_check": "studio_beta_nps_threshold" } ] }, { "id": "W05_INTELLIGENCE_AND_ANALYTICS_LAUNCH", "ordinal": 5, "name": "Intelligence and Analytics Launch", "objective": "Deploy AIVAON Intelligence with visual query builder, AI-assisted insight generation, custom dashboards, and outcome attribution — validated through pilot customers.", "owner": "OWN_VP_INTELLIGENCE", "depends_on": [ "W02_UNIFIED_SHELL_AND_NAVIGATION" ], "commercial_outcome": "Unlocks the Intelligence expansion product as the highest-correlation post-Agents revenue driver.", "section_doctrine_anchor": "§16.9 Part VII / §16.5", "initial_state": "planned", "deliverable_count": 5, "exit_criteria": [ { "id": "W05_X1", "criterion": "≥5 pilot customers signal Intelligence addresses the analytics depth gap.", "binary_check": "intelligence_pilot_acceptance" } ] }, { "id": "W06_INTEGRATIONS_AND_VERTICAL_PACKS", "ordinal": 6, "name": "First Ten Integrations and First Three Vertical Packs", "objective": "Ship 10 certified integrations (Salesforce, HubSpot, Zendesk, ServiceNow, Microsoft Dynamics, NetSuite, Stripe, Shopify, Slack, Microsoft Teams) and 3 vertical packs (healthcare intake, financial services inquiry, retail support) with pilot validation.", "owner": "OWN_VP_ECOSYSTEM", "depends_on": [ "W04_AGENT_STUDIO_EVOLUTION" ], "commercial_outcome": "Removes the integration-portfolio objection in enterprise deals and unlocks vertical-priced ARR.", "section_doctrine_anchor": "§16.9 Part VIII", "initial_state": "planned", "deliverable_count": 4, "exit_criteria": [ { "id": "W06_X1", "criterion": "All 10 integrations operational with OAuth + bidirectional sync.", "binary_check": "integrations_certified_count_ge_10" }, { "id": "W06_X2", "criterion": "Each vertical pack has ≥1 production pilot customer.", "binary_check": "vertical_pack_pilot_evidence" } ] }, { "id": "W07_CONTACT_CENTER_AUGMENTATION", "ordinal": 7, "name": "Contact Center Augmentation (Genesys / Google Contact Center AI / NICE)", "objective": "Deploy contact-center augmentation adapters with augmentation-first commercial positioning and validated enterprise pilot success without rip-and-replace.", "owner": "OWN_VP_ENTERPRISE", "depends_on": [ "W06_INTEGRATIONS_AND_VERTICAL_PACKS" ], "commercial_outcome": "Unblocks the enterprise contact-center segment that resists greenfield replacement.", "section_doctrine_anchor": "§16.9 Part IX", "initial_state": "planned", "deliverable_count": 4, "exit_criteria": [ { "id": "W07_X1", "criterion": "≥3 enterprise pilots successful with no rip-and-replace.", "binary_check": "augmentation_pilot_success_ge_3" } ] }, { "id": "W08_TRUST_CENTER_AND_EVIDENCE_LIBRARY", "ordinal": 8, "name": "Trust Center and Compliance Evidence Library", "objective": "Deploy the Trust product with full compliance governance surface, jurisdiction-specific evidence templates, DSR workflows, consent management, and regulatory-inquiry simulation passing within regulatory timelines.", "owner": "OWN_CHIEF_TRUST_OFFICER", "depends_on": [ "W02_UNIFIED_SHELL_AND_NAVIGATION" ], "commercial_outcome": "Converts the platform's compliance-depth advantage into a commercially purchasable surface for regulated buyers.", "section_doctrine_anchor": "§16.9 Part X", "initial_state": "planned", "deliverable_count": 6, "exit_criteria": [ { "id": "W08_X1", "criterion": "Trust Center operational; evidence library covers every active jurisdiction; inquiry simulations complete within regulator timelines.", "binary_check": "trust_simulation_within_timelines" } ] }, { "id": "W09_COMPETITIVE_INTELLIGENCE_SYSTEM", "ordinal": 9, "name": "Competitive Intelligence System", "objective": "Operationalize the Competitive Intelligence function as permanent operating capability with command center, win-loss capture, monthly battlecard refresh, pricing pulse, and measured sales-team engagement.", "owner": "OWN_VP_COMPETITIVE_INTELLIGENCE", "depends_on": [ "W07_CONTACT_CENTER_AUGMENTATION" ], "commercial_outcome": "Win-rate uplift in competitive deals and pricing power preservation under competitive pressure.", "section_doctrine_anchor": "§16.9 Part XI / §16.7", "initial_state": "planned", "deliverable_count": 4, "exit_criteria": [ { "id": "W09_X1", "criterion": "Competitive intelligence operating as permanent function with measured sales engagement.", "binary_check": "competitive_intelligence_operational" } ] }, { "id": "W10_AI_SEARCH_AND_BRAND_AUTHORITY", "ordinal": 10, "name": "AI Search Presence and Brand Authority", "objective": "Deploy the §16.6 discoverability infrastructure across technical SEO, structured data density, knowledge graph readiness, AI-assistant crawler accessibility, content intelligence, and trust-signal cultivation; publish first benchmark report; secure first analyst briefings.", "owner": "OWN_CHIEF_MARKETING_OFFICER", "depends_on": [ "W08_TRUST_CENTER_AND_EVIDENCE_LIBRARY" ], "commercial_outcome": "Inbound pipeline lift from AI-search and analyst surfaces; reduced CAC.", "section_doctrine_anchor": "§16.9 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