AIVAON · §16.5 · CE6
Customer Reference Cultivation as Strategic Asset
Owned by customer-success-program
Normative statement
Customer references are cultivated as strategic assets — every successful deployment is a reference candidate, every reference candidate has a documented cultivation path, and every published reference is amplified through the analyst, public-relations, social-media, and sales-enablement functions. The reference library is the §16.6 PART VII trust signal substrate.
Operational hooks
- Evaluation hook
- reference_cultivation_cadence
Doctrine constants
- minimum_quarterly_published
- 2