Property Management Voice AI
24/7 maintenance and tenant communication
After-hours maintenance requests left unanswered cost 3x more to resolve.
Handle maintenance requests, lease inquiries, and tenant communications around the clock. Reduce response times and improve tenant satisfaction while managing multiple properties efficiently.
Key Capabilities
Maintenance Request Intake
Automated collection of maintenance requests with priority assessment, photo upload coordination, and work order creation.
Lease Inquiries & Applications
Handle availability questions, schedule property tours, collect application information, and provide lease terms.
Rent Payment Reminders
Proactive payment reminders, late fee notifications, and payment plan arrangements to improve collection rates.
Emergency Response
24/7 emergency triage that identifies urgent issues, dispatches contractors, and notifies property managers.
Move-In/Move-Out Coordination
Automated scheduling for inspections, key handoffs, and utility transfers with calendar integration.
Property Information & Policies
Instant answers about parking, amenities, pet policies, quiet hours, and other property-specific information.
Use Case Scenario
"Hi, I'm calling about a maintenance issue in my apartment. My kitchen sink is leaking and water is starting to pool on the floor."
"I understand this is urgent. Can you tell me which unit you're in so I can prioritize this?"
"I'm in unit 3B."
"Thank you. I've created an urgent work order for unit 3B. I'm contacting our on-call plumber now—they should be there within the hour. In the meantime, can you turn off the water supply under the sink to prevent further damage?"
"Yes, I can do that. Thank you so much!"
"You're welcome. You'll receive a text confirmation with the work order number and the plumber's contact info. Is there anything else I can help you with?"
Results
Streamline property management
Provide exceptional tenant service around the clock.
Pre-configured for property management. Production-ready in 5 minutes.
Trusted by 500+ businesses · 2.4M+ calls handled · 98% satisfaction